Terms & Conditions



  • Most items are kept in stock and we endeavour to dispatch within 48 hours
  • For items that are out of stock, the customer will be emailed and advisesd of the dispatch date.
  • We use Royal Mail 1st and 2nd Class and goods are usually received with 2-7 working days after placing an order.


Your rights to return goods are protected under the EU Distance Selling Directive which can be found at


Modeltown do not disclose buyers information to 3rd parties other than when order details are processed as part of the order fulfilment.

In this case the 3rd party will not disclose any of the details to any other 3rd party.

Cookies are used on this website to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details.  They are also used after you have logged on as part of the process.  You can turn off cookies within your browser by going to Tools/Internet Options/Privacy and selecting to block cookies.  If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies